Call us at (548) 388-4659

(548) 388-4659
info@servicesa2z.ca

Call Center Solutions and Services

Call Center Solutions and Services

Our Full Offering

  • The cloud PBX has full capability for Contact Center agents with advanced recording, quality management tools, IVR, Artificial Intelligence, CRM integration, and progressive predictive dialing. Call accounting and billing can be included to create a complete end-to-end solution. This full telephony package can be launched in days and can scale from 10 extensions to 10,000 plus extensions.
  • We offer a Business PBX on both a private cloud or a secured instance on a public cloud. This is an all-in-one platform with flexible feature packages. Our platform provides basic telephony as well as advanced features such as a video conferencing to drive a powerful communication practice in your organization for both remote and office workers
  • Cloud-Hosted Provisioning tools enable IT and Operations staff to quickly deploy a scalable, secure and cost-effective UCC client solution with minimal effort. • Set up a work from home solution to allow for seamless communications. • Set up virtual rooms for 200 participants • Contact Center ramp up or down depending on business flow • Seamless management and billing